Corporate FAQ

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Corporate FAQ2016-02-27T23:09:13-05:00
I AM A MUSICAL ARTIST, HOW DO I GET INVOLVED?2022-12-01T11:50:18-05:00

Please email [email protected] to submit an interest inquiry to be a musical artist at our festivals.

I CAN’T MAKE THE FESTIVAL ANYMORE, WHAT DO I DO?2022-12-01T11:48:07-05:00

First, we’re bummed that you can’t attend the festival anymore! Second, please let us know as soon as possible since we have a waitlist of vendors for our events.
Keep in mind all deposits and payments are final.

CAN I SHARE A BOOTH WITH ANOTHER VENDOR? OR, IF I CANNOT MAKE THE EVENT, CAN I GIVE MY SPACE TO SOMEONE ELSE?2022-12-01T11:42:06-05:00

No, we have a specific number of vendor categories that are allotted for each event. Space sharing is not acceptable nor can you replace your booth with someone else. All booths must be individually registered for the event by filling out their own application and be accepted by the sales team.

WHAT IS YOUR RAIN DATE POLICY?2022-12-01T11:31:17-05:00

All of our festivals are Rain or Shine. Only in the case of extreme weather, will a festival be postponed to a later date. No refunds are given if you cannot make the rescheduled date, however you can move your payments to another festival.

WHAT ARE THE SET UP AND BREAKDOWN TIMES? CAN I DRIVE INTO THE VENUE TO SET UP?2022-12-01T11:28:38-05:00

In general, we have Friday set up times from 12-5pm and Saturday 8am-11am. However, this can change based on the needs and policies of the venue. Please refer to your Event Manual about these details.
Vendors are not permitted to breakdown their booths until the conclusion of the event. If you leave before the end of the festival, you will be removed from future events with no refund given.
Every festival venue has different policies on cars/trucks within the festival grounds, and can even change its rules year to year. Please refer to your Event Manual about these details.

CAN I PICK MY BOOTH SPACE OR REQUEST A LOCATION? WHEN WILL I RECEIVE MY BOOTH SPACE ASSIGNMENT?2022-12-01T11:23:48-05:00

Booth Spaces are assigned ahead of time by the sales team and show management with a lot of factors in mind. You cannot pick your booth space ahead of time, but if you have specific requests (ex: “I want to be next to XYZ Vendor” “I am familiar with this venue and like this area”) feel free to let us know and we will do our best to accommodate.
Booth assignments are given out when you arrive to set up at the festival. Due to the complexity of our events and the venues, the layouts of the festival is subject to change, and vendors may have their booth moved to a different location with the festival grounds.

WHEN WILL I RECEIVE THE EVENT MANUAL AND FESTIVAL INFORMATION?2022-12-01T11:18:50-05:00

Since we handle so many events throughout the year, we try to focus on the most upcoming festivals at a time. The sales team will send out the Event Manual with the festival information about 3-4 weeks before each upcoming festival date. If you have not received anything by that time frame, please check your spam folder first, and then reach out to make sure it hasn’t been missed.

WHAT IS THE DEADLINE TO APPLY AS A VENDOR?2022-12-01T11:16:24-05:00

Registration for each festival ends 2 weeks before the specific event. However, specific vendor categories can fill up months in advance, so early registration is suggested.

IS THE VENDOR FEE REFUNDABLE?2022-12-01T11:13:43-05:00

No, once payment has been made, the vendor fee is non-refundable.

HOW DO YOU ACCEPT VENDOR PAYMENT? AND WHEN IS IT DUE?2022-12-01T11:10:04-05:00

We accept all forms of credit cards and debit cards, or we can issue a PayPal invoice.
Payment is due upon registration once you have been accepted into your requested events. You can choose to either pay the 50% deposit for the full balance for your events. If choosing the 50% deposit, the remaining balance is due 30 days before the festival and the card listed on the application will be charged.
No vendor space is held without the 50% deposit paid.

I SUBMITTED AN APPLICATION BUT I HAVE NOT HEARD BACK. NOW WHAT?2022-12-01T11:08:08-05:00

Please allow for about a week to hear back about your submitted application. During a busy festival season, hundreds of applications can come through our inbox and it can take some time process them all. If accepted into the events, the sales team will send an acceptance email confirming your business for the requested festivals.
If it has been over a week and you have not heard from the sales team, first please check your spam
folder. If still nothing, please reach out to [email protected] to make sure your application was received.

WHAT DOES AN ALCOHOL TABLE INCLUDE?2022-12-01T11:04:57-05:00

All of our events are built as sampling events for our guests, and marketing/advertising opportunities for alcohol brands and suppliers to get their product into the faces (and mouths) of thousands of guests at a time. We include the following for our alcohol suppliers:
– 1 6 foot table in our communal alcohol tent (If interested in bringing your own branded 10×10 tent, please list that on your application)
– 1 black linen, sampling items such as sampling cup, bus tubs, ice, scoops, spill bucket, signage
– Purchasing of the product needed for sampling from the local distributor through our non-profit partnership with Spirit of Hope Children’s Foundation
– 1 staffer to help pour samples at your table
– Brand ID on event website

IS THERE WI-FI?2022-12-01T10:59:22-05:00

No, Wi-Fi is not provided to vendors.

ARE TABLES OR CHAIRS PROVIDED FOR MY BOOTH?2022-12-01T10:57:54-05:00

Alcohol Vendors are supplied with one 6 foot table.
Handcrafted, Commercial, or Food Concession Vendors are not provided with tables. If you wish to rent any tables or chairs you will need to fill out the Booth Accessory form located in the Event Manual and submitted to the sales team by the specified date.

IS ELECTRICITY PROVIDED?2022-12-01T10:48:18-05:00

No, electricity is not included in the event fee. If you wish to rent electricity you will need to fill out the Booth Accessory form located in the Event Manual and submitted to the sales team by the specified date.

WHAT IS INCLUDED IN MY BOOTH SPACE?2022-12-01T10:47:01-05:00

The majority of our events are outdoors, unless otherwise listed on the application. Vendors are responsible for their own tent, tent weights, tables, chairs, set up, electricity, etc.
If the event is indoors, pipe and drape is provided for your designated booth space.

WHAT CATEGORY VENDOR DO I FALL IN?2022-12-01T10:44:40-05:00

Hand-Crafted Artist Vendors is our catch all for vendors selling goods. Whether that is art, hot sauces, dog treats, wood crafts, jewelry, and everything else in between. Commercial Vendors are vendors who are selling services and promotional booths. Alcohol Vendor are our sampling suppliers and partners.
Food Concession Vendors are our main food selling vendors. If you are a one item food vendor such as fresh popped kettle corn or bacon on a stick, you will be considered a Hand-Crafted Artist Vendor.

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